Buying Tickets
How do I purchase tickets?
Browse available events on our homepage, select the event you’d like to attend, choose your tickets (and seats if applicable), and proceed to checkout. You’ll receive a confirmation email with your tickets attached as a PDF.
What payment methods do you accept?
We accept most major credit cards including Visa, Mastercard, and American Express.
I didn’t receive my tickets — what should I do?
Check your spam/junk folder first. If you still can’t find your confirmation email, use our Ticket Lookup page to retrieve your tickets by email address. You can also contact us at info@ticketsplease.ca for assistance.
Can I get a refund?
Please see our Refund Policy for details on refunds and exchanges.
At the Event
Do I need to print my tickets?
No — you can show your tickets on your mobile device. Each ticket has a unique QR code that will be scanned at the door. Printed tickets are also accepted.
I purchased assigned seats — how do I find my seats?
Your seat assignments are shown on your tickets. Event staff or venue signage will direct you to your seats.
For Event Organizers
How do I sell tickets on Tickets Please Staging?
Visit our Sell Tickets page to learn about our platform and get started. Contact us at sellmy@ticketsplease.ca for a custom package.
Is there a check-in app?
Yes! We offer a free Check-In App for scanning tickets at the door. You can also use a printed attendee list for manual check-in.